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HopSkipDrive, CareDriver Operations Specialist [Full-Time, Entry-Level]

Remote, Open to 18+ (Non-Subsidy), Full Time

HopSkipDrive Will Layoff Over 100 Employees - dot.LA

HopSkipDrive Will Layoff Over 100 Employees - dot.LA https://www.hopskipdrive.com/ 

 

Los Angeles, CA

Remote

Open to Ages 18+ (Non-Subsidy)

Salary Range: $18-20hr

Time Commitment: Full Time (40hrs/week) 

 

Who Are We?

 

  • About us:

    HopSkipDrive’s mission is to create opportunity for all through mobility. Our safe, innovative youth transportation solution is used by over 300 school districts, charter schools, government agencies and busy families to get kids where they need to go.With nearly 500,000 yellow buses on the road every day and 3.5 billion miles driven a year, student transportation is the largest mass transit system in the US. And while districts spend $25 billion annually on transportation, only 30% of kids get to school everyday on a school bus. Add to the equation a crippling bus driver shortage and increasing needs for individualized transportation solutions, and it is clear the current system is expensive, inefficient and ripe for disruption.We create personalized transportation solutions from one to many, and everything in between.

  • Where: Los Angeles, CA
    • Remote 
      • For any questions regarding remote work please discuss with hiring manager if selected for an interview. 
  • Team: Our company culture has been well-recognized — HopSkipDrive has been named to Best Places to Work lists from Built in LA, Comparably, Inc. and the Los Angeles Business Journal. Comparably also named us to the Best Company for Professional Development, Best CEO and Best CEOs for Women lists. 

 

Who Are You? 

 

As a CareDriver Operations Specialist, you’ll be the driving force behind ensuring every HopSkipDrive passenger gets in the car with a fully vetted and qualified CareDriver. You’ll be ready to roll up your sleeves to help enhance the most productive and most caring community of drivers in the world. 

What You'll Do:

  • You’ll work on the front lines to maintain a healthy supply of CareDrivers for a balanced marketplace by bringing on as many qualified, new CareDrivers to the platform as possible while retaining existing CareDrivers.
  • You’ll ensure compliance to increase the readiness of CareDrivers and future CareDrivers to support demand in multiple markets. You may run onsite events with applicants to expedite application processing.

 

Your Background 

 

  • Someone motivated by our mission and who embodies our core values 
  • Incredible follow-up skills; persistent but not pushy with applicants
  • Goal-driven; will do whatever is necessary to hit supply targets
  • Be able to switch between tasks, software systems, and duties with speed and ease
  • Excellent communication skills- both internally and with applicants 
  • Demonstrated ability to work independently and remotely
  • Ability to recognize and resolve problems before they arise and report trends to management
  • Familiarity with popular CRMs and ATSs- especially Kustomer and Fountain
  • Proficiency in Excel, Word and Google Docs 
  • Spanish language proficiency is a plus
  • This role will be fully remote from a state where we do business AZ, CA, CO, DC, FL, IL, KS, MD, WI, NC, NV, NJ, NY, OR, TX, SC, VA, and WA.

 

Our Values

 

We’re a company with heart


Our partnerships with school districts, child welfare agencies and nonprofits ensure equitable educational access for our most vulnerable populations, including youth in foster care, youth experiencing homelessness, and youth with special needs. We understand that the difference between struggle and success can sometimes be as simple as the ability to show up, which is why we’re on a mission to use innovative technology, coupled with operational expertise and new thinking to help kids reach their full potential by providing a safe, dependable way to get them where they are going. 


We’re an awesome place to work


Our company culture has been well-recognized — HopSkipDrive has been named to Best Places to Work lists from Built in LA, Comparably, Inc. and the Los Angeles Business Journal. Comparably also named us to the Best Company for Professional Development, Best CEO and Best CEOs for Women lists. 


We’re growing rapidly


Founded by three moms as a solution to their own transportation challenges, we now serve nine states and 16 markets across the country and continue to expand at a rapid pace, twice making the Inc. 5000 and Deloitte 500 Fast-Growing Technology lists. Backed by top-tier venture capital firms, HopSkipDrive has raised $70M in funding to date. This position will join a small, entrepreneurial team at HopSkipDrive called RideIQ Solutions. We’re a “startup within a startup” on a mission to transform student transportation from the ground up.


Student transportation is the largest public transit system in America, and it needs help.  The national bus driver shortage is leaving kids without a ride to school and districts with few options.  Meanwhile, many school buses are largely empty, but transportation teams lack the modern decision-support technology and advanced analytics they need to design more efficient, data-driven systems.

 

Extra Company Content

 

 

Position Summary

 

  • As a CareDriver Operations Specialist, you’ll be the driving force behind ensuring every HopSkipDrive passenger gets in the car with a fully vetted and qualified CareDriver. 
  • Hours: Full-Time, Entry-Level
  • Compensation: $18 to $20/hr
    • We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity.  In addition, we offer  flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices.
    • This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options.
  • Open to Ages 18+ (Non-Subsidy)
  • Remote Role 

💡  Have More Questions? Email us at internships@la-tech.org  

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