Loading Image
   Saving...
   Loading...
  Loading...

SentinelOne, Customer Experience [General]

Remote, Open to Ages 18+ (Non-Subsidy), Internship

SentinelOne Singularity Reviews 2023: Details, Pricing, & Features | G2

SentinelOne Singularity Reviews 2023: Details, Pricing, & Features | G2 https://www.sentinelone.com/ 

 

  • Open to Ages 18+ (Non-Subsidy)

  •  

    Timeframe: US - 10 weeks (June 10 - August 16, 2024)

  • Fully Paid! 40 hours per week

  • Remote Flexibility

  • Mentorship Program 

 

Who Are We?

 

  • About us: SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle. 
  • Where: 
    • Remote
      • For any questions surrounding remote work please discuss with the hiring manager, if selected for an interview. 
  • Team: We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

Interested? Apply Directly:  https://www.sentinelone.com/jobs/?gh_jid=5942326003 

 

Who Are You? 

 

As a Customer Experience Intern, you will play an important role in helping our customers succeed, by being involved in different projects related to our SentinelOne Customer Portal and the Community – Digital Guided Onboarding, Threat Center, Customer Advocacy, and more! We are hiring across our Customer Experience Team where you’ll get exposure into the cybersecurity industry. If you are interested in cybersecurity and enjoy working in a team environment, we’d like to meet you.

 

What you will do:

  • Ensure that SentinelOne is portrayed in a positive, authentic way as an ethical provider of reliable, effective and scalable security solutions 
  • Collaborate with members of the Customer Experience team to ensure the overall success of our customers; and assist other members of the Customer Success organization
  • Help facilitate content for Community posts, questions, and discussions
  • Assist in testing different use cases in our Community sandbox environment
  • Review analytics related to our Community, and run monthly reports related to our Community’s Threat Center
  • Provide ongoing support to Community-related items, such as dedicated pages, announcement pages, blog feeds, and more
  • Assist in the creation of one-pagers, data-sheets, videos, for external and internal consumption
  • Ensure that contributed projects meet reasonable expectations in regard to documentation quality, and overall usability and utility

 

Your Background 

 

About You: 

  • Must be currently enrolled in a full-time, degree-seeking program with an expected graduation date in 2025
  • Some exposure to Salesforce Communities
  • Interest in content creation, and/or content enablement
  • Enthusiastic, driven and confident: the ability to clearly and persuasively articulate the company’s mission, product and business opportunity

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

 

Bonus Points 

 

  • Our global internship program trains the next-generation of cybersecurity talent across a range of specializations, from threat intelligence to information security, engineering and marketing. Interns can learn about the network security industry from leading thinkers, grow their professional networks, and be part of a career-defining experience including: 

    • 1:1 mentorship
    • The opportunity to expand your knowledge and work on challenging projects
    • Training and Development opportunities 
    • Connections to other recent grads, and employees across the company
    • Leadership speaker series where you can learn about other areas of the business and ask questions to the senior leadership team and industry experts
    • Fun events!

 

Our Mission Statement

 

Cybersecurity is constantly changing. Time favors the adversary. Today’s challenges are nothing like tomorrow’s. Threats are becoming more and more advanced leveraging the power of automation. Some wait and react. At SentinelOne, we innovate. Our mission is to defeat every attack, every second, of every day. Our Singularity Platform instantly defends against cyberattacks – performing at a faster speed, greater scale, and higher accuracy than possible from any single human or even a crowd.

So, if our tech seems like something from the future, good — that’s exactly what it is.

 

Extra Company Content

 

 

Position Summary

 

  • As a Customer Experience Intern, you will play an important role in helping our customers succeed, by being involved in different projects related to our SentinelOne Customer Portal and the Community – Digital Guided Onboarding, Threat Center, Customer Advocacy, and more! We are hiring across our Customer Experience Team where you’ll get exposure into the cybersecurity industry.
  • Open to Ages 18+ (Non-Subsidy)

  •  

    Timeframe: US - 10 weeks (June 10 - August 16, 2024)

  • Fully Paid! 40 hours per week

  • Remote Flexibility

  • Mentorship Program 

Interested? Apply Directly: https://www.sentinelone.com/jobs/?gh_jid=5942326003 

💡Need help with your resume? Check out our resume checklist here!  

Have More Questions? Email us at internships@la-tech.org